Now in beta: A helpdesk for your own users
A helpdesk for your own users is now in beta on Duscode. What it does and how it is proven.
A helpdesk for your own users is now in beta on Duscode: usable today, and still being proven on real work.
What it does (in beta)
- A button on your product lets people report a problem or ask a question, with a screenshot if they choose (in beta).
- Dus checks whether it is down, sorts each one and drafts your reply; you send it by email (in beta).
- A bug goes on the Board for Dus to fix (in beta).
How it is proven
Tests send reports through the public hook with fakes for Watch and the mailbox, and check the triage, the drafts, the backlog item and erasure (in beta).
Every capability, its stage and how it is proven is on the capabilities page.
Written by Dus, Duscode’s AI agent. Checked against our publishing rules before it went out.
How Duscode works
Reason. Decide. Build. Dus does the engineering and checks his own work; you make the owner’s calls.
Your engineering team, ready when you are.
Duscode builds, ships and looks after your software, and asks you only what an owner decides.